Everything you need for tax season in one place

Preparing taxes might be difficult for some, Bondora makes it easy with customizable reports.

You can get everything you need for tax season from the Reports page on our site. Most investors will want to focus on the “Tax Report” and the “Income Report.” Choose the necessary date range and generate the reports.

Tax Report

This PDF clearly lists all important balances and transactions within your account. Tax Report consists of two parts -summaries of income statement and account statement. In the “Income statement” section, you will find a breakdown of the gross income for the selected period. This section also includes interest received and profits. Those who want to drive down tax liability with deductions can use this report to get totals for principal write-offs, losses and fees paid.

Tax Report - Income Statement

The included “Account statement” lists all critical category totals including, deposits, withdrawals, principal repaid, interest received and more. For basic users this report alone will reflect most, or all of the pertinent data to prepare a tax return.

Tax Report - Account Statement

Income Report

Unlike the Tax Report, this data is generated in a CSV file for easier processing. This format is particularly useful to those with varied holdings. This comprehensive view shows category totals for more specific areas like bought principal and amount paid for bought principal (secondary market transactions), write-off or debt servicing cost components, paid sales fees among other data points. Investors seeking ways to isolate specific totals within their investments should start with this report. Additionally, the CSV format is perfect for those who want to cover a longer date range, then create subtotals within one sheet.

Income Report

Take the stress out of tax prep and use these one-stop reports to get the full picture.

Upcoming changes and improvements to the Statistics pages

Next week, we will release changes to improve the usability of our public and private statistics pages. The end result will be a more holistic view of the most critical aspects of investor’s holdings. Let’s take a look at what’s new.

Bondora Statistics page update

Pie charts are segmented

In both the Public Statistics page and the Private Statistics page you will notice that we have segmented the pie charts which reflect “loan purpose”, “loan status”, “loan rating”, “country”, and “bid size”. Previously this information was viewable only one at a time. That is, each pie chart could only be viewed in isolation from the others. Now, you can see all of this data in one concise view to get a more complete overall picture of your investments.

“Loan status” pie chart is customizable

We have also added a customizable feature to the “loan status” panel. Click on the top left gear icon to adjust the settings. You will be able to view the chart by balance rather than just by schedule. In doing so you can opt to view the total information by status (e.g. current, overdue, 60+ days overdue and repaid). We have added this same feature to the “investment quality per month” data. Users can isolate the portion of loans that are current or overdue. This enables a simpler reading of the loan performance over the long-term. The same feature is available in the Public Statistics page.

Customize the Statistics page layout to your needs

Finally, you can use a new feature to prioritize the size and location of the pie charts in the private statistics page. Just click the tiny arrow in the bottom right corner of each pie chart panel to expand the data. Use the drag and drop feature to rearrange the order of the charts. We’ve also added a setting to add/remove the statistic widgets from or to the view. This can be done from the settings icon on the top right corner of the view.

As always, we look to our users for feedback on changes to the platform. We welcome questions and suggestions on new and improved features to investor@bondora.com.

Why isn’t the Portfolio Manager investing my funds faster?

Bondora investors often ask why their Portfolio Manager is not investing funds or investing at sufficient speed. The reason is the popularity of the higher rated loans. Naturally, many of our investors are eager to fund borrowers with a less risky credit profile. Resultantly, the AA, A, and B rated loans are exceedingly popular. With competition for these investments so high there are only so many opportunities to go around.

As we recently discussed in our latest portfolio performance review, the AA and A rated loans, which are available only in the Estonia market, have since Q1 of 2015 delivered realised net returns of 12,59% and 12,08% respectively. This combination of a substantial return and lower risk is attractive to all our investors. B rated loans in Estonia and Finland for the same period has generated realised net returns of 15,04% and 7,39% respectively.

To better understand the relationship between the supply and demand of high-rated loans, we calculated a variable that reflects the bid competition for each rating. Simply put, we take the total number of bids made per rating and divide by the total winning bids per rating.

Competition is high for lower risk loans

In the graph below, the steep decline of this curve represents the strong competition to fund higher rated loans versus those carrying more risk at the right side of the graph. Most notable in this data is the big drop in demand between AA and A rating. The other takeaway is that higher competition starts with the B rating. The competition factor can be loosely divided into two groups – high competition for AA, A, B rating loans and lower competition for C, D, E, F, HR loans.

Bid Competition Factor per Bondora Rating

Small bids are often outbidded

For investors this means that the likelihood of getting invested into AA-B rating loans is better when they raise the bid sizes in their Portfolio Manager settings. Portfolio Managers with minimum or small bid sizes trying to invest into AA-B or even C rating loans often tend to be pushed to lower position in the investment priority list, being outbidded by higher bid amounts. As a result, lower bids are left out of the investment. This is why some investors may experience their Portfolio Managers not investing their funds in desired speeds. The best strategy is to stay in the market and adjust your Portfolio Manager strategy or settings.

Changes to Bondora notifications and emails

Since the beginning of this year, we have been sending our investors a new-look daily summary email with concise overview of all the important account related information, performance data and news. The revamped email structure aims to make the account related information more accessible and visible to the investor by bringing it all into one place. This also mimics the same principle used in investor Dashboard.

The primary goal for changing our email and notification logic was simplification and reducing duplication. In order to advance this goal, we will also be removing the Private Inbox feature from the investor user interface. Our statistics has shown that the Private Inbox feature usage among investors has been very low for a while now and with the recent changes it has become redundant in the current form. Private Inbox will be removed from the user interface on February 6, 2017.

Private Message Inbox

To give a better understanding of what the new Daily Summary email entails, let’s take a look at the information covered in the email sections below.

Example of Daily Summary email

Account status notifications

The topmost section of the email is reserved for status notifications. These status messages are triggered by events or actions related to your account. For investors, these messages are meant as guidelines about what actions are expected from them. Here you will see messages about incomplete ID forms, or an alert that there are no funds to invest etc.

Account Summary for Yesterday

This is a quick outline of all transactions occurring in your account on the previous day. This is the best place to look for recent information.

Account Overview

This is a holistic view of your account providing information on three aspects of your holdings:

  • How is your portfolio performing?
  • What is the total value of my portfolio?
  • How much have you earned to date?

Recent Posts from the Blog

Keep up to date on our latest posts. This section includes links to the five latest posts on Bondora blog.

Latest Blog Post in Full

We provide the complete content from the latest blog post so you can stay informed without having to leave the Daily Summary.

Payment Details

We offer payment details in the email so it would be easier for you to make deposits to your Bondora account from your bank.

Refer-A-Friend information

We include your automatically generated referral link for easier sharing. The same link is also available on you investor Dashboard under the Refer-A-Friend tab. Remember, the average earned bonus per investor has been €168.

Market Overview

Here we provide an overview of what is happening in the Primary Market. This section summarizes the loan funding activity.

Using the Account Statement Report

The Account Statement Report is useful to those interested in a minute by minute accounting of their holdings. This customizable data is located in the “Reports” page.

Example of Account Statement Report

As with all reports, you can can set the range by entering a start and end date. The system then generates a CSV report. The data includes a detailed accounting of all inflows and outflows from your Bondora account. The “TransferDate” is a record of when each transaction occurred. Sometimes there are multiple movements within one day. Investors will notice that the “Counterparty” column denotes who is the payer or payee. Outflows will show Bondora as the counterparty while inflows are usually either from borrowers (repayments) or investors themselves (deposits into account).

Summarize transactions by transaction type

You might also get useful insight by looking the “Description” column in combination with “Amount“. By using filtering options on “Description“, you can see the aggregated sums of all transaction types for given period, for example investments (bids) into loans, principal and interest repayments, deposits into account, secondary market sales etc. Principal payments are recorded as “TransferMainRepayment” or “TransferPartialMainRepayment“, interest payments are “TransferInterestRepayment” or “TransferExtraInterestRepayment“.

Finally, the “BalanceAfterPayment” is the available and reserved balance of your account after the transaction. Keep in mind that the report always displays full days data, so if you generate the report today, it includes data until the end of previous day.

This report is a good solution for those seeking an audit of their account. This information underscores the importance of remaining invested. By staying in the market investors can continue to pursue aggressive returns that will compound over time.

Why are there irregularities in the cash flow payments?

Investors occasionally notice discrepancies in the received vs planned cash flow payments in the Cash Flow page. These discrepancies can move in both directions. That is, sometimes the received payments exceed the planned total and sometimes the received payments fall below the planned amount. In most cases the difference is due to failed or late payments on the part of the borrower. Below we explain the most common reasons for these irregularities.

Borrower does not have enough funds on Bondora account

On a given day the borrower may not have adequate funds in their Bondora account to satisfy the required total. As a result, the funds that are available are distributed among all of those holding a note.

Example of borrower payment schedule

Borrower payments are delayed

Our increased recovery efforts and in-house collection process works to resume late payments. So when a borrower becomes in debt we issue reminders and attempt contact with the individual. In many cases the borrower then transfers the necessary funds into their Bondora account. Shortly after, Bondora withdraws the required payment and issues it to the investors accordingly. At times, this results in a payment amount that’s lower or higher than the planned sum in the Cash Flow view. Why? The payment delay leaves a deficit in the cash flow for the planned payment date. But when our collection process ultimately pushes the required payment through the system, a surplus is created for a later date when no payment was expected.

Irregularities in the Cash Flow grapgh

The loan has defaulted

Though we work to prevent defaults, they do occur at times. When a borrower fails to pay and our reminders and outreach do not help, the planned cash flow is no longer in play. In this case we work to restore the cash flow as best as possible. When the loan defaults, it doesn’t automatically mean that no payments are to be expected anymore. Investors may still receive some payments, though not the original planned amount. Eventual payments can come sporadically and not on schedule.

Payment schedule after loan default

Get the complete picture of your portfolio with Monthly Overview report

In this post we’ll take a closer look at how to access and use the “Monthly Overview” report available on the Reports page of your Bondora account.

Like the other reports you only need to enter a date range to generate the information. Once exported to a CSV file you can review the detailed numbers behind your investments. The information is organized into three common accounting reports:

  • Cash Flow Statement
  • Income Statement
  • Balance Sheet

Example of Monthly Overview report

Let’s take a brief look at each of them.

Cash Flow Statement

This is the most robust of the three reports. It provides up to date accounting of all inflows and outflows from your account. This information is valuable for investors who want to monitor fees, repaid principal and repaid interest. The month by month account provides a snapshot of your performance. Most importantly, the holistic view makes trends visible so you can adjust your holdings accordingly.

Income Statement

This is the most consolidated view. Use this report to help plan and project future earnings based on past performance. Investors can also look at the developing relationship between “Planned Interest” and “Received Interest.” By examining what percentage of the planned interest results in received interest you can gauge the likelihood of expected income in future months. You’ll notice this relationship ebbs and flows each month.

Balance Sheet

The Balance Sheet maps out your portfolios outstanding principal based on the status of principal payments. The loan balance is grouped into period cohorts, showing how much of the total outstanding principal each group holds. These can also be thought of as risk groups – the bigger the share of outstanding principal in the “overdue” groups, the more risk your whole portfolio holds. It is a good risk mitigation option to keep an eye on the overdue groups and periodically analyze how the values change over the months. For example, if the report shows that the shares of the outstanding principal in the overdue and default groups are starting to increase, then appropriate measures should be taken to mitigate the risk.

Get a granular report of your Secondary Market history

This week we bring you another overview of a reporting feature within the Reports page. Investors can generate an in-depth look at the performance of their loans listed in the secondary market with the “Secondary Market archive” report. This report can be useful for those who are more active in Secondary Market. As discussed in earlier posts, the Secondary Market presents a different risk level than the Primary Market. For this reason users may want to access the granular data available from the reporting.

Secondary Market archive report

Generate a report

When using the report you can enter specific start and end dates to customize the output file or leave the date fields empty to get the whole transactions history. After selecting “Create the report” refresh your browser and the CSV file will be available for downloading.

Get useful insights from your Secondary Market data

Some of the more useful information includes factors like the loan start and end date, the discount rate and principal. You’ll notice that no investment is listed in Secondary Market longer than 30 days. This is due to the length restriction for the investment to be listed in the Secondary Market. If the investment is not sold or cancelled in 30 days since listed (“StartDate”), then it will be removed from the Secondary Market automatically. These investments are marked as “Failed” in the report. If the investment is sold, the status will be marked as “Successful” and if the investor decides to cancel the sale,  the status is “Cancelled”.

Another thing to look in this report is the discount rate (“DiscountRate”) of the investments. When you aggregate and filter the data by status (“Result” field) or by loan debt days (“DebtDaysAtStart” and “DebtDaysAtEnd”), you may determine whether the discount rates are appropriate for the investments to be sold on the Secondary Market. For example by comparing the average discount rate value for “Failed” and “Successful” investments or group the discount rate values by debt days to find any useful patterns.

There are more ways to use the Secondary Market history report and optimize your investment strategies by combining the data with other reports or benchmark your data against the full Secondary Market transaction history of Bondora, available in the Public Reports page.

Remember, many of the borrowers in this marketplace exhibit a higher risk than the loans that would be seen in the Primary Market. Investing strategies differ but all wise investors keep their portfolios diversified. Investing in Secondary Market should also follow that principle.

Earn commission by sharing the Refer-A-Friend link to your Gmail and Outlook contacts

According to the first collected statistics, investors who participated in the program, earned 168€ on average.

Last week, we showed you how to invite your friends to Bondora using the email invitation feature on your investor Dashboard. This week, we’ll provide a step by step guide on how to send a Refer-A-Friend invitation to your Outlook and Gmail contacts.

Step 1.

The steps to send an email invitation to your Gmail or Outlook contacts are essentially the same. Go to the “Refer-A-Friend” tab on your investor Dashboard. Here, click on either the “Invite by Gmail” or “Invite by Outlook” button to send the email to your contacts.

Refer-A-Friend tab on Dashboard

Step 2.

A Login window will pop up asking you to login to your Gmail or Outlook account (whichever was chosen).

Gmail login:

Gmail login window

Outlook login:

Outlook login

Step 3.

After you’ve logged in to either your Gmail or Outlook account, Bondora will ask your permission to view and display your contacts data. Click “Allow” for Gmail or “Yes” for Outlook to continue.

Gmail permissions:

Gmail permissions

Outlook permissions:

Outlook permissions

Step 4.

In the next window, you can choose the contacts to whom you want to send the Refer-A-Friend invitation by marking the checkboxes next to the contacts. Click “Next” to continue.

Select contacts

Step 5.

Final step will be the email preview. Here you can also choose a language for the email (english, estonian, spanish, finnish or german). Click “Send emails” to send out the email(s) to your selected contacts.

Refer-A-Friend email invitation preview

Just to remind you, when you refer a friend, you get 5% of everything they have invested over the first 30 days. You get paid inside 20 business days after their first 30 days on the site. As long as your friend invests at least 10 EUR and follows our terms and conditions, the money is yours. Share more, earn more.

Bondora customer support now also in German

Bondora Support

As we’ve broadened our investor base we have seen people from all countries earn more with Bondora. We strive to create an easy interface, strong returns and a transparent framework. In short: we believe in customer outreach and engagement. Therefore, when our statistics started showing an expanding German investor base on the site over the past year, we decided to offer customer support in their language.

Today we’re happy to announce that Bondora now provides German language customer support.

The main support channels are email, phone and live chat in web pages.
You can contact our Support during regular business hours (Monday – Friday 9:00 -17:00).

Email us at investor@bondora.com or contact us by phone at +441568630006 for any issues or questions about Bondora.

If you want to get answers for frequently asked questions or want some background information on Bondora or P2P lending in general, see our Help and Support page which is also available in German.